Body Shop

We have two locations to serve your Auto Body repair needs:

Dilawri Collision Centre
1760 5th Avenue
Regina, SK
Phone: (306) 525-5050

If you would like to check on the status of your vehicle at this location,
please send an email to collision@dilawri-group.com.

Dilawri Autobody
700 Broad St.
Regina, SK
Phone: (306) 525-4428

If you would like to check on the status of your vehicle at this location,
please send an email to bodyshop@dilawri-group.com.

Dilawri Collision Centre and Dilawri Bodyshop Important Information

• Please remove all personal items from your vehicle prior to dropping off for repairs.
  
  
• Due to limited space we cannot store all vehicles indoors overnight.
  
  
• Remove Garage Door Openers, MP3 Players, GPS Units, Sunglasses, Personal Paperwork, Clothing, Money (including change), Cell Phone, Laptop, CD's, etc?
  
  
• We will not be held Responsible for any lost or stolen items.
  
  
• Due to the Canadian Privacy Act, Access to Your Policy and Personal Information is Limited.

Deductible Information

• Is your deductible $700.00?
  
  
• Do you have a package policy?
  
  
• Has the accident been reported to SGI and your Package Policy Insurer?
  
  
• Who is your Package Policy Insurer, and which branch?
  
  
• What is your Package Policy Number?
  
  
• How much is your deductible?
  
  

Responsibility

• Were you at fault for the accident?
  
  
• If not, did you receive a letter from SGI waiving the deductible?
  
  
• You will be responsible for paying the deductible until responsibility has been cleared by SGI.
  
  

Is this a Wildlife Claim?

• Has SGI been made aware of the accident due to Wildlife? If so, your deductible may be waived.
  
  

Vehicle Loaner or Rental

• Loaner vehicles and rental vehicles are available. A major credit card and valid drivers license will be required.
  
  
• No smoking or pets in the vehicle.
  
  
• No out of province driving.

Rental Vehicles

If your Package Policy carries Loss Of Use, SGI will allow for a rental vehicle during the time of repair. This does not include wait time prior to appointment, or late pick-ups after repairs are complete. (Rentals are limited to 100km per day). Please refill fuel to same level as it was at time of pick-up. The refill charge will be at the discretion of the Rental Company.

Loaner Vehicle

If you do not have a Package Policy with Loss of Use, loaners can be supplied for $10.00 per day. The number of loaner vehicles is limited. If you need one please let us know by the Thursday, the week prior to your scheduled appointment. Please refill fuel to same level as it was at time of pick-up. A refill charge of $20.00 plus the cost of fuel will be added onto the credit card if fuel is not replaced.

Betterment - Depreciated Value of Repaired Parts

• When a part needs to be replaced as a result of damage from a collision, SGI is only responsible for the depreciated value of that part.
  
  
• The difference between the depreciated value and the replacement cost of the part is charged to the vehicle owner and appears on the appraisal sheet as betterment.
  
  
• NOTE: Betterment will not be charged when a recycled part is used.
  
  
• Example: A tire on your vehicle is damaged during the collision, and the tire has 40% tread left. SGI will put a new tire on the vehicle, but will only pay for 40% of the new tire. You will be responsible for the other 60%.
  
  

Hidden or Extra Damage

During the teardown process, the bodyshop may find hidden or extra damage. An SGI Rover visits the shop daily and approves or denies the extra repair work found. After approval, necessary parts are ordered which can delay the completion of your vehicle. As well, more repair time may be added by the SGI Rover, again delaying completion.